Avaya 74970X Latest Test Discount | 74970X Valid Test Guide
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Which component is responsible for integrating Avaya Oceana Workspaces with Avaya Oceana core components?- A. Unified Collaboration Administration (UCA)
- B. Unified Agent Controller (UAC)
- C. Call Server Connector (CSC)
- D. Unified Collaboration Model (UCM)
Answer: C
NEW QUESTION 33
Unified Agent Controller (UAC) gets the status of the agent stations and Interactions data from which Avaya Oceana core component?- A. Unified Collaboration Administration (UCA)
- B. Unified Collaboration Model (UCM)
- C. Engagement Designer (ED)
- D. Call Server Connector (CSC)
Answer: A
NEW QUESTION 34
While troubleshooting Avaya Aura Experience Portal through the Experience Portal Management Platform, how can you confirm if the Avaya Oceana application is working properly?- A. Check the Port Distribution and confirm if the Experience Portal channels are In-service.
- B. Check the VOIP connection and verify if the Experience Portal Is integrated to the correct Session Manager,
- C. Edit the Avaya Oceana application and click on "Verify" to check if you have reached the application successfully.
- D. Verify if the Avaya Oceana application URL is mapped to the correct DNIS or application number.
Answer: C
NEW QUESTION 35
When a customer launches the Web chat URL for Oceana Contact Center, they observer the error message:
A connection error has occurred Connection closed, chat has ended.
What should be checked in Avaya Oceana to confirm that the webserver and Oceana are integrated properly?- A. Verify If you can launch the Omnichannel Administration Utility successfully.
- B. Check if you get a PING response from Avaya Control Manager Server from Web Server.
- C. Check If there are any Avaya Oceana Agents available with Web Chat Channel In the Contact Center
- D. Verify If the Web Server Domain Is set to Customer Web server under Omnichannel Administration
Answer: D
NEW QUESTION 36
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