Salesforce Administrator training & certification
Joe urciuoli last edited by
Becoming a Salesforce Administrator and obtaining Salesforce Administrator certification can open up various career opportunities in the field of customer relationship management (CRM) and Salesforce administration. Here are the steps to pursue Salesforce Administrator training and certification:
Understand the Role:
Start by understanding what a Salesforce Administrator does. They are responsible for configuring and maintaining Salesforce, managing users, data, and security, and customizing the platform to meet business requirements.
While there are no strict prerequisites to take the Salesforce Administrator certification exam, having some familiarity with Salesforce and basic knowledge of CRM concepts can be beneficial.
There are several ways to prepare for the Salesforce Administrator certification exam:
Trailhead: Salesforce offers a free online learning platform called Trailhead. You can find a dedicated "Admin Beginner" trail that covers the basics and gradually progresses to more advanced topics.
Salesforce Official Documentation: The Salesforce official documentation provides in-depth information on various Salesforce features and functionalities.
Online Courses: Many online platforms offer courses specifically designed to prepare you for the Salesforce Administrator certification. Websites like Udemy, Coursera, and Pluralsight may have relevant courses.
Instructor-Led Training: Salesforce offers paid instructor-led training programs either virtually or in-person. These can be beneficial if you prefer a structured learning environment.
Practical experience is crucial. Create a Salesforce Developer Edition (DE) account, which is a free version of Salesforce, and start experimenting with the platform. Try to configure objects, build custom fields, workflows, and automation.
Once you feel confident in your Salesforce Administrator skills, you can register for the Salesforce Certified Administrator exam. This is a multiple-choice exam that tests your knowledge of Salesforce administration topics.
Study Guides and Practice Exams:
Salesforce provides study guides and practice exams on their official website. These resources can help you prepare for the certification exam.
Join Salesforce Community:
Join Salesforce online communities and forums where you can ask questions, share experiences, and learn from others. The Salesforce Success Community is a valuable resource for connecting with other Salesforce professionals.
Take the Exam:
Schedule your Salesforce Administrator certification exam through the Salesforce Certification website. Make sure to review the exam format and study materials beforehand.
Maintain Your Certification:
Salesforce certifications typically require maintenance, which may involve passing periodic exams or completing Trailhead modules to stay up-to-date with the platform's changes and updates.
Once you've obtained your Salesforce Administrator certification, you can explore job opportunities as a Salesforce Administrator or related roles. Continuous learning and gaining experience will help you advance in your career.
Remember that Salesforce offers various certification tracks beyond the Administrator certification, such as Advanced Administrator, Platform App Builder, and more, so you can tailor your certification journey to your career goals.